MELORATH Money‑Back Guarantee

At melorath.live, we stand behind the quality and value of every eligible purchase. If your experience does not meet the standards promised by MELORATH, our Money‑Back Guarantee ensures a transparent and fair resolution.

Start a Refund Claim

Qualifying Purchases

The Money‑Back Guarantee applies to products and services purchased directly through melorath.live under the MELORATH brand. Eligible transactions must:

  • Be completed via our official website.
  • Include a valid order confirmation and payment receipt.
  • Be made by the original purchaser.
  • Fall within the designated refund period.

Non‑Qualifying Purchases

  • Third‑party reseller transactions.
  • Promotional or complimentary items.
  • Expired subscription renewals beyond the refund window.
  • Custom or personalized services already delivered in full.

Refund Period

Eligible purchases may be refunded within 30 calendar days from the original transaction date, unless otherwise specified in the product description.

Requests submitted after this period will not qualify, except where required by applicable consumer protection laws.

Processing Timeline

Once approved, refunds are issued to the original payment method within 7–10 business days. Processing times may vary depending on your financial institution.

Claim Process

Step 1 — Submit Request

Email our support team with your order number and a clear explanation of your request.

Step 2 — Verification

Our team reviews eligibility and may request additional documentation.

Step 3 — Resolution

Approved refunds are processed promptly and confirmation is sent via email.

Requirements

  • Valid proof of purchase.
  • Request submitted within 30 days.
  • Compliance with product usage terms.
  • No evidence of misuse, fraud, or abuse.

Exceptions

MELORATH reserves the right to decline refund requests in cases involving policy violations, duplicate claims, chargebacks initiated before review completion, or intentional misuse of services.

Need Assistance?

Our support team is available Monday–Friday, 9:00 AM – 5:00 PM (UTC).

Email: [email protected]
Response Time: Within 1–2 business days

Contact Support